At PhotoSoul, we are committed to protecting your privacy and safeguarding your personal information. By using our website and placing orders, you agree to the practices described below.
Information We Collect
We may collect the following information:
- Name
- Email address
- Phone number
- Delivery address
- Billing information
- Photos and files provided for customization
- Device and browser information
- IP address and cookies
How We Use Your Information
Your information is used to:
- Process and fulfill orders.
- Deliver products and provide customer support.
- Communicate regarding orders and inquiries.
- Improve our website and services.
- Prevent fraud and unauthorized activity.
- Personalize your shopping experience.
Customer Photos & Files
Customer photos and files are used solely for producing personalized products. We respect your privacy and never sell or share your photos with third parties.
Completed products may only be used for promotional purposes with customer permission.
Payment Information
Payments are securely processed through trusted third-party payment providers. PhotoSoul does not store complete card or payment information.
Cookies
Our website uses cookies and similar technologies to:
- Improve website performance.
- Remember user preferences.
- Analyze visitor behavior.
- Enhance shopping experience.
You may disable cookies through your browser settings, although some website features may not function properly.
Information Sharing
We do not sell, trade, or rent personal information. Information may only be shared with:
- Courier and shipping partners.
- Payment service providers.
- Legal authorities if required by law.
Data Security
We implement reasonable security measures to protect customer information. However, no internet transmission or electronic storage method can guarantee absolute security.
Policy Updates
PhotoSoul reserves the right to modify this Privacy Policy at any time. Changes will be posted on this page with an updated revision date.
Contact Us
For questions regarding privacy and personal information:
PhotoSoul
+94 74 358 1700
